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Transformation & Operating Executive

I build platforms, teams,and operating models thatmove at startup speed andrun at enterprise scale.

An executive leader inside the largest network of healthcare providers in the world by hospital count, one of the largest healthcare networks anywhere: 3,000 hospitals, 70,000 associates, and the millions of families and pets who walk through the doors, where leadership means building the teams and operating models that let something that size run as one.

Ibrahim Al-Murjan
3,000Sites Worldwide
70,000Associates
30M+Clients Engaged
200+Organization Built & Led
How it comes together

The work starts on the floor, with the people who do it.What they need becomes a platform.The platform becomes how the business runs.And the team keeps it running long after the launch.

Operations, product, technology, and people, in the same conversation.

The work

Four mandates, one approach

Same approach each time: start with the people doing the work, agree on how decisions get made, then build. Technology last.

The full stories →

I am proud of the profound impact Abe has had on VCA and me. He has such a passion and dedication towards anything he does. Anyone would be lucky to have him as part of their organization.
Bob Antin · CEO & Founder, VCA
Teams I've built

From a pod of two to two hundred

2 to 6A pod, hands-on
15 to 20Direct reports
200+An organization
Teams
  • Engineering
  • Product
  • Design & UX
  • Research
  • Operations programs
  • Applied AI & data
And around them
  • Strategy
  • Executive & stakeholder management
  • Partnerships
I'm not intimidated by people smarter than I am. I encourage it, and I make sure there's a safe place for them to bring their voice to the table.
How I lead

Accountability, and results with joy

  1. 01

    Operating model design

    Match the model to the work. Pods for zero-to-one, cross-functional orgs for scale, P&L discipline on both.

  2. 02

    Talent density

    Hire the bar, then raise it. Benches deep enough to absorb the next mandate before it arrives.

  3. 03

    Outcome ownership

    Roadmaps anchored to revenue, margin, retention, or operational lift. Reviewed monthly, with named owners.

  4. 04

    Multi-disciplinary leadership

    Product, engineering, operations, finance, and the executive committee. Strategy into execution at every layer.

There are tough days and easy days. The leader's job is to hold both, and keep the business healthy and profitable.

Product hackathon
Product hackathon
Core team
Core team
Recording session
On camera

What fills my cup is working with teams

Fifteen seconds of it.

Career

One company, five businesses

2009 – 2018

A 400-site network, then a connected one.

Program Leader → Senior Product Manager · VCA

2018 – 2021

Part of Mars.

Senior Product Manager → Director, Digital Innovation · VCA

2021 – 2024

Connected ecosystems.

Senior Director → Vice President, Digital Product · VCA

2024 → Present

A global organization.

Global Vice President, Digital Product · Mars Veterinary Health

Full career and education →

Abe is a special leader who leads with both his head and his heart. He knows how to advance difficult work forward while making everyone around him feel great about the experience. Smart, capable, and deeply human.
Garrett Lewis · Chief Executive, Vet Services, Greencross Pet Wellness

17 more recommendations on LinkedIn →

Contact

Reach out

Executive mandates, board and advisory work, speaking. Direct introductions preferred.