Consumer apps reaching 2M+ users. Internal AI tools with 1.5M+ clinical dictations processed. A 62-person global team across product, design, engineering, and operations — shipping across 2,500+ locations in North America, Europe, and Asia.
Started on the ground floor — training hospital teams on software across 18 states, learning every operational pain point firsthand. That experience shaped a product philosophy rooted in real problems, built for real users, measured by what matters.
Over 18 years, the trajectory went from program leader to Global VP of Product — building a 62-person team across product, design, engineering, and operations. Today's scope: a $150M+ annual portfolio spanning consumer apps, AI-powered clinical tools for veterinary staff, telehealth platforms, and enterprise workflow systems across 2,500+ locations in North America, Europe, and Asia. Products shipped in as little as 6 weeks. Platforms scaled to millions of users.
University of Denver — M.A. in Global Finance & Trade (Korbel School), B.S. in Business Information Technology (Daniels College). Fluent in English and Arabic.
Multiple products from concept to production — including an AI dictation tool for veterinary staff shipped in 6 weeks.
Product and engineering departments built from scratch. 62-person global org with clear KPIs and shared goals.
Products deployed across 2,500+ locations in North America, Europe, and Asia — millions of end users served.
AI dictation, triage, and decision-support tools shipped in regulated healthcare — with human-in-the-loop safeguards.
Consumer mobile app for a 1,000+ location veterinary network. Handles check-in, document signing, Text to Pay digital checkout (powering $1B+ in payment collection), and 24/7 care access. Scaled to 2M+ active users with a 4.8-star rating.
Custom-built AI dictation tool for veterinary staff, replacing manual medical record writing. Clinicians dictate; the system transcribes and pushes structured SOAP notes directly into the practice management system. Reduced documentation time by 90%, drove a 30% increase in clinical efficiency, and went from concept to production in 6 weeks. Over 1.5M dictations processed — one of the first production AI tools in veterinary medicine.
In-app teletriage chat launched in 2018, expanded to full video and 24/7 access in 2020 as part of the pandemic response. Available to 1M+ clients across the network. Omnichannel — web and mobile, integrated with medical records and real-time clinical data.
Mobile staff platform paired with a 2-way SMS system for client communication — launched in 2014, before most healthcare orgs had a direct messaging strategy. Delivered instant client access while protecting employee personal phone numbers and work-life boundaries. Digitized front-desk workflows, eliminated paper processes, and became the primary engagement channel across the network.
Automated queue management system deployed across the ER and Urgent Care hospital network. Clients check in digitally, see real-time wait estimates, and receive status updates — reducing lobby crowding and walk-away rates. Less stress on clients and front-desk staff. Drove a 20% revenue lift by keeping clients in the funnel.
Scheduling, capacity, and placement platform for veterinary externs. Replaced manual hospital-by-hospital coordination with centralized matching. Integrated with Workday and ServiceNow. 80% of placed externs converted into full-time hires.
Strategy and delivery of a global digital product platform across 2,500+ hospitals and 70,000+ associates. $150M+ annual portfolio. 62-person global team across product, design, engineering, and operations. AI integration across clinical and commercial workflows, cutting administrative workload by 30%. Rebuilt the global product organization, introduced agile delivery, and established cross-regional governance.
Digital transformation across 1,200+ hospitals, improving care for 5 million clients. Product and engineering departments built from the ground up with clear KPIs. Team scaling, budget ownership, and executive-level product strategy alignment.
Launched the automated queue system for urgent care — reducing wait stress and improving patient flow, resulting in a 20% revenue lift. Relaunched digital platforms to 50% adoption across a non-standardized operational environment.
Scaled the client-facing digital experience across 1,000+ hospitals in the US and Canada. Launched the consumer app and Text to Pay, powering $1B+ in digital payment collection. Led the digital pandemic response — video telehealth and live chat deployed network-wide.
Scrum teams delivering mobile and web apps across 800+ hospitals. Roadmap ownership for flagship tools: myVCA, Retriever+, and Messenger. Training programs developed for 20,000+ employees to support adoption.
Nine-year progression from Program Leader to Product Manager. Digital transformation, training, and adoption across a 500-hospital network. Recruited by the COO/Co-Founder to design a management training program that reversed a 30% revenue decline to 3% growth at a pilot hospital. Teams trained across 18 states, 75+ locations onboarded. Release cycles accelerated from annual to 3-week sprints. Product adoption grown from 3% to 50%+ network-wide.
"Abe has the ability to cut through the noise, make the right trade-offs, and deliver maximum value. He led the product development and launch of 4 mobile apps at a rate that would impress even the most aggressive start-up teams."
"I am proud of the profound impact Abe has had on VCA and me. He has such a passion and dedication towards anything he does. Anyone would be lucky to have him as part of their organization."
"An exceptional IT product leader who truly stands out for his innovative thinking, strategic vision, and unwavering passion. Abe approaches every challenge with a big-picture mindset, ensuring solutions position the business for future success."
"Abe has brought a collaborative, client-centric approach to each engagement. His down-to-earth, approachable demeanor makes him relatable to stakeholders at a variety of levels, and a fun person to have on a team."
Available for global product leadership opportunities.